![]() They have not been tested with the DockATot so you are using these at your own discretion.**Īs many of you know (and can relate), I love to support small business so I was excited to see a small shop that made just what I was looking for! It’s a handmade sheet so I know every detail has been carefully looked at. We only replace items if they are defective or damaged.**These sheets are made FOR the DockATot but are not made BY DockATot nor are they endorsed by them. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time between 30-90 days before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. ![]() ![]() Any item not in its original condition, is damaged or missing parts for reasons not due to our error.Īny item that is returned more than 30 days after delivery. There are certain situations where only partial refunds are granted (if applicable)īooks with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl records that has been opened. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.Īdditional non-returnable items: Gift cards,ĭownloadable software products, some health and personal care items. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We currently do not ship countries/destinations outside the contiguous U.S.Īll returns are subject to a 15% restocking fee. Please save all packaging materials and damaged goods before filing a claim. If you received your order damaged, please contact the shipping carrier to file a claim. ![]() All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).Ī is not liable for any products damaged or lost during shipping. The tracking number will be active within 24 hours.Ī is not responsible for any customs and taxes applied to your order. ![]() You will receive an order confirmation followed by Shipment Confirmation email once your order has shipped containing your tracking number(s). boxes and APO/FPO addresses, please allow a phone call confirmation before we fulfill the order. Territories, and APO/FPO/DPO addresses.Ĭurrently we do ship to P.O. boxes or APO/FPO addressesĪ ships to addresses within the U.S., U.S. We currently support, UPS, USPS and FedEx within United States * Overnight delivery is only available for orders with delivery addresses within the continental United States. Shipping charges for your order will be calculated and displayed at checkout. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Please allow additional days in transit for delivery. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Orders not shipped or delivered on weekends or holidays will be shipped the next business day. We offer free shipping on orders over $45.00.įollowing are the terms and conditions that constitute our Shipping Policy.Īll orders are processed within 24-48 hours. ![]()
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